My wife & me wanted to express our gratitude for the amazing experiences weâ€™ve had at Jetwings locations in Sri Lanka. The hotel facilities were spot on, and we enjoyed both the Kuttokal Beach & Yala Hotel, very much. But the points that gave us the most happiness is your staff & the ecological vision. Both the staff in Kottukal & Yala were very professional, but more importantly, human. This is a major point weâ€™re looking for in sustainable hotel chains. Especially the Jetwing Youth Development Program is an incredible program, that really adds a truly elevated experience to our hotel stay. Seeing the honest interactions with the Youth staff, eager to learn, and getting the opportunity to get life-long skills in a corporate environment is helping them to develop their dreams and preparing for the tough reality of being part of the work force. Of course they are being challenged by their supervisors, but from what we saw, this is always with customer satisfaction & skill development in mind. Youâ€™re doing an amazing job providing valuable skill-based experiences to the local youth. Additionally, the vision you have on sustainability for nature with your on-site facilities to treat water, waste and energy harvesting, is incredible. Topping this even further is the ability to welcome animals in your facilities and treat them with outmost respect, even if they interrupt normal operations (an elephant drinking from the water facilities is incredible to see, but also requires an additional workload for your team). Thank you for not only putting profit at the center, but also keep sustainability (locals, nature, waste & energy) at the center of your business strategy. Weâ€™ll highly recommend you to our friends and expect to see another 10/10 review on Booking.com!!!
Dilara & Niels0