Well, we are now safely back at home after our three weeks holiday in your paradise country.
The transfer to the airport yesterday morning went well and we arrived in plenty of time to go through all formalities and have a few hours relaxing in the Emirates Lounge. The rest of our journey home was also uneventful but arriving back home was a bit of a shock to our system, only five degrees, brrr!
This of course brings our Golden Wedding celebrations finally to an end, but what a way to finish!
Our holiday experience in Sri Lanka was even more than we expected but would not have been possible without your dedicated planning and attention to detail. Everything you organised went like clockwork! Also, all the help and support you gave us in advising us what forms etc. needed filling in prior to our trip was invaluable particularly in these difficult Covid times.
So, we must finish by thanking you from the bottom of our hearts for organising our dream holiday and for sure it will remain in our memory for many years to come. Particular thanks for organising our Colombo City Tour and our splendid dinner with you which was not in the original holiday plans.
We would love to return to Sri Lanka one day to meet up again but could we just say that if you are ever in our corner of the world, please do not hesitate to get in touch because we would love to return your hospitality.
With fondest regards,
Jan and Kathy
In the attachment you can find our recommendation for Mr Gayan Manjula Fernando.
Herewith we would like to pay our sincere gratitude for the job he lended as a driver. We would like to recommend him as a good bus driver to drive tourists around.
Also we were very satisfied with the service your company provider.
Mrs Carla van Denderen,
At the onset sorry for the late response. We a group of 11, Mr. Hemant shahÃ— 11 had a very good experience with Jetwing travels when took a tour of Sri Lanka between dates 18-4-19 to 23-4-19. Till 21st. We had a wonderful time visiting Kandy & Bentota. But on 21st. there were unfortunate serial blasts in Colombo. We were worried. But our tour manager Mr. Sabir & tour operator Jetwing travels took special care of our group with best alternative arrangements for last 2 days of our tour till we reached Colombo airport. They took responsibility for our safety. Our special thanks to ever caring tour manager Sabir & his senior Mr. Prashanth.
My wife & me wanted to express our gratitude for the amazing experiences weâ€™ve had at Jetwings locations in Sri Lanka. The hotel facilities were spot on, and we enjoyed both the Kuttokal Beach & Yala Hotel, very much. But the points that gave us the most happiness is your staff & the ecological vision. Both the staff in Kottukal & Yala were very professional, but more importantly, human. This is a major point weâ€™re looking for in sustainable hotel chains. Especially the Jetwing Youth Development Program is an incredible program, that really adds a truly elevated experience to our hotel stay. Seeing the honest interactions with the Youth staff, eager to learn, and getting the opportunity to get life-long skills in a corporate environment is helping them to develop their dreams and preparing for the tough reality of being part of the work force. Of course they are being challenged by their supervisors, but from what we saw, this is always with customer satisfaction & skill development in mind. Youâ€™re doing an amazing job providing valuable skill-based experiences to the local youth. Additionally, the vision you have on sustainability for nature with your on-site facilities to treat water, waste and energy harvesting, is incredible. Topping this even further is the ability to welcome animals in your facilities and treat them with outmost respect, even if they interrupt normal operations (an elephant drinking from the water facilities is incredible to see, but also requires an additional workload for your team). Thank you for not only putting profit at the center, but also keep sustainability (locals, nature, waste & energy) at the center of your business strategy. Weâ€™ll highly recommend you to our friends and expect to see another 10/10 review on Booking.com!!!
Dilara & Niels
Dear Sir / Madam,
We undertook a customised tour of Sri Lanka with Mr. Sampath Silva as our guide and driver.
He was extremely well informed about the places that we visited.
His driving skills were exemplary.
He was kind and efficient and we had a wonderful time in Sri Lanka.
Thank you once again
Dear Jetwing Travels,
Please forward this email to the HR-department (Mr Harsha Dilshan/ Mr Stephen Joel Smith).
We are back at home and we are writing this mail to let you know our experiences of our holidays.
Namal Bandara was our tourguide in Sri-Lanka from September 2nd to the 15th and we were very pleased with his services. He was always on time and we felt safe while he drove us around. He could tell a lot about the history and nature of your beautiful country. It was easy to discuss alterantive sight-seeing or activities to our liking and he did recommend nice restaurants. Above all, he was very friendly and polite, we really felt welcome. Altogether, it has made our trip a very pleasantÂ experience and we would recommend him to other tourists.
Dennis Verbeek & Julia Keizer
Booking: Aisling Flood/John McGrath
Dates: 2nd – 14th Sept
Dear Sir / Madam,
I wanted to provide feedback on one of your drivers/guides named Ismaol. Ismaol collected us on Thursday 6th in Negombo & took us to Habarana & the surrounding areas before dropping us to Tangalle on Sunday 9th.
I canâ€™t recommend Ismaol enough. He was fantastic from start to finish. He was always on time, a very careful driver & extremely knowledgeable. He was so polite & accommodating to any requests & was extremely open & positive. His English was impeccable.
I would highly recommend Ismaol & wanted to share my feedback with you.
Unfortunately I forgot to compete the standard feedback form but if you send to me via email I will complete & return to you.
We just wanted to send a quick email to thank Shamith for being our driver and tour guide when we traveled to Kandy the other week. He was very friendly and informative with us, and made sure we were looked after whilst visiting various places.
If we will return to Sri Lanka, we would definitely request him again.
Enzo and Sabrina Miccardi
Just returned from a trip for the 7D Best of Sri Lanka. It was truly an amazing experience from enjoying the cool weather in the highlands, all the way to getting a tan just by walking around in other places towards the end of June 2017.
A special note to thank Mr. Saman who took good care of us with his safe driving in the wonderful van (with Wifi and all important USB ports for us to charge phones). He was always early and was very patient with us as we took our time taking lots of photos of the various lovely places. Will definitely recommend Mr. Saman and Jetwing Travels to my family and friends for future trips.
All the best,
Ayubowan!Â Warm greetings from Hong Kong! I hope you all are safe and not being affected by the recent flood.
My parents and I just traveled to Sri Lanka earlier this May with a Hong Kong travel agency (Charming Holidays). I understand the local arrangement was organized through your company. I just wanted to reach out to express my deep appreciation of the service that your team provided. Not only the local guide who can speak fluent Mandarin that impressed us, the driver and the coordinator who were with us throughout the trip were very lovely and hospitable. They together with our tour escort from Hong Kong have made our trip a wonderful one.
This was my very first visit to Sri Lanka, I had heard so much about this wonderful country from my friends in the past, and I finally experienced myself. I love the tranquility, wildlife, the food and the culture of Sri Lanka, and we were lucky enough to see the blue whale.
Please send my best regards to the crew that traveled with us (April 29 – May 8). And I sincerely wish you all well.
Just a note to you and your company that we have a wonderful experience in Sri Lanka.Â My group enjoyed our self and had a unforgetable time.
I would speicaly like to thank our guide Mr. Saman for doing a great job in keeping us informed on the place that we visited via video and books which he had in his van. Mr. Saman was always checking on our needs. He was such a wonderful person.
Also thanks to Mr. Sriyantha who met us at the train platform in Colombo on 24.5.17.Â Also he obliged us with a visit to our relative’s house in Colombo.
Thank you for a job well done.
I am from Holland and in 2012/2013 we travel for 4 weeks around your beautiful country arranged by your company. It was amazing! specially because of our guide named Dillroy! He did his work with so much passion!
The daughter of my friend is going to married Augustus 12 and she asked me to arrange a holiday any were for them for about 12 days starting Augustus 14. But not really a honeymoon trip. And because of our good experience with you I Am thinking a tour trough Â Sri Lanka!
Day 1 and 2 for example Â beach. So they can rest a while and than for example Pinnawela so they can see the elephants crossing the road to take aan bath after that Sigirya?
Plononnaruwa of course, Kandy is also a must see, train to Nuwara Eliya and for a nice hike Horton Plains and the last night perhaps Colombo? . I hope to hear soon as possible if you receive this message and if you can plan the tour because I want to arrange soon and otherwise I looking for something else. If Â Dillroy still working for your company please tell him we never forget him and his nice family
Hi, I spent Christmas 2016 in Sri Lanka at The Long Beach Resort. I was impressed, especially by people and nature. I wish to thank Shamith Madushan for the hospitality we received at the airport. This wonderful man has given us a small part of Sri Lanka.
Thank you !
I am just back from having had a wonderful holiday in Sri Lanka with the Travel department Occassions Ireland. Which you organised for them.
Our Driver was Sughda and he was just excellent. He was the most careful driver I have ever seen. He never took his eye off the road and concentrated on the driving all the time. Well done to the driver! Our Assistant was Antin/Anton? He was just fantastic!!!! He helped out with our luggage, counted us no end of times each day and kept us safe at all time. This man is a truly hard worker and represented Jetwing wonderfully. Well done to Antin.
Our guide was Jude Ranjan Perera! Well what can I say. This guide know everything!!! He showed us so much, did so much, took us to so many places, helped us all the time, was there for us 24 hours a day! He really was amazing! The best guide I have ever seen. He represented your company in a truly professional way.
You are so lucky to have such excellent workers. Your coach was always clean and well cared for.
It would have been great if we could have had Jude for our last two days in the hotel as he was a great help.
Other than that we had a fantastic holiday. Sri Lanka is just wonderful and we all loved the country and the people very much.
thank you so much
I would like to express my complete satisfaction with Jetwing car driver Dumi, who collected us from the Airport and took us to our Jetwing Negombo hotel, and then drove us to the Heritance Ahungalle hotel the next day.
Dumi was skilled, polite, pleasant, respectful, and willing to go out of his way to take us to the Bawa “Brief” garden, on our way to Ahungalle. My husband and I had very much wanted to visit this garden, and I do hope that Jetwing had no problems in permitting Dumi to take us there.
In closing can I say that my husband and I were extremely pleased with Dumi
– your Jetwing driver, and we would highly recommend this young man as highly professional of your organization.
Faye de Kauwe.
Our family had a great time is sri lanka and we learn a lot through out our stay. From culture / religion / food / lifestyle / roads / nature and all these are shared by our fear tour guide. He is humble and easy person to get along with. He ensure our safety and always keep a look out for us.
And we look forward to plan another trip there and hope to see him as well.
We had a truly wonderful holiday in Sri Lanka and the memories will stay with us forever. Thank you for your honesty regarding the tickets for the elephant orphanage on our last day. I would very much appreciate a refund but I am hesitant to put my credit card details in an email. Is there any other way of doing this, perhaps through your accounts department or whoever I paid when making the booking. Please let me know. I note from your profile that you are into your rugby. My husband is also a rugby player and coach and we have just learned through our club that the Sri Lankan rugby team are coming to play Qatar this week!
I look forward to hearing from you.
Thanks very much for the very flawless arrangements you made for us in January. Vil Uyana was a highlight and the chauffer was very professional. Well done. We now want to give a gift of a weekend for two at Vil Uyana, as a present to our niece who is due to be married in April 2011. They may not want to travel in April, but if I can arrange a gift voucher with you for which I can pay you, they can contact you and finalise the dates etc. Is this possible ? I suggest we look at a forest dwelling on a full board basis for them. I look forward to hearing from youi in due course.
Words cannot express my gratitude for helping me have the trip of a lifetime while on my journey to Sri Lanka to meet my sponsor daughter Chandima along with her family, friends and neighbors and the people at Child Fund International.
The hotels were wonderful and I hope to return to all of them during my next trip to Sri Lanka. Chandima will be getting married within the next two years and she has requested my attendance and I so look forward to returning to your beautiful island.
I enjoyed every aspect of my itinerary including all the museums, shopping, performances, restaurants, etc. I experienced during my stay. They were all wonderful.
The best part you provided was my Chauffeur Guide, Mahendra. He was always professional, punctual and prepared in every manner. I felt very safe and cared for from the moment he picked me up at the airport and until he dropped me back at the airport. I so appreciated the pretty flowers he presented me upon my arrival. It is gestures like that which I so appreciated. He did an excellent job driving, guiding, protecting, educating, translating, and always very kind and considerate of my needs and wishes. Please extend my gratitude to him and everyone at Jetwing who helped my dream vacation come true while meeting Chandima.
Please feel free to use me as a reference for your services.
Andrew De Bond arranged a most memorable trip in Sri Lanka for us Nov/Dec. 2010. We were very specific about our requirements (having already visited once before) and he satisfied us in every respect. The whole experience was superb and our party of four (adults) thoroughly enjoyed ourselves. The hotels were great particularly Tamarind Hill (Galle) which made us feel extra special and had a superb new chef. We were pleased we had gone for the half-board option and would recommend this to other travellers. our driver/guide was helpful and courteous and his driving skills second to none. We thoroughly recommend Sri Lanka Tailor-Made and would certainly use them again. One of our highlights was the train from Colombo to Kandy and Andrew managed to get us the very best seats in the observation car it was fantastic!
I just wanted to thank you so much for our wonderful holiday. Our driver, Mr Anura, was just great. He was really helpful, knowledgeable and resourceful. All our hotels were also really nice and we found the people we met very friendly and helpful too. I thought Sri Lanka a very beautiful country and I am sure we will return. Thank you so much for arranging such a great trip and I will certainly recommend you and Jetwing to our friends. May you live long! With very best wishes
I am really grateful for that good service i have gotten in Sri lank, it was an unforgetable times i spent there, I cant stop thinking in every single lovely moment i lived in your amazing country happy that i visited this part of the world, and i am looking forward to do it again very soon, i am fascintaed about sri lanka thank you, thanks for jetwing, thanks for that that good and proffesional tour guide i had in my trip, Nuwan.
have a good times and regards
Once again, thank you for all you and Jetwing Travels did to make our event such a successful one. Â We received numerous compliments on the hotel and functions, most particularly from our CEO. Â We are in the process of gathering feedback on the event and I will pass along any comments for your information.
It was a wonderful time and from a personal standpoint, I cannot thank you enough for making my job an easy one. Â All of those at the hotel provided excellent service to all of Ansell’s needs. Â I must mention that Ravi is a treasure. Â He consistently went out of his way to provide not only excellent service, but answers to questions that had not even been asked! Â His professionalism, expertise and demeanor far exceed the standard.
thank you again.
Many…many… thanks for arranging this lovely package for us and my sincere gratitude goes to your MD/GM as well…
Its a wonderful and a novelty experience and my family enjoyed a lot. Â In fact I proposed to my B-i-l to send his daughter to Vil Uyana for their honey-moon in December 2012.
With all the lovely memories…. I wish you all every success in future endeavors !!!
Thank you once again..
We have been home a couple of weeks now and are back in our usual routine. We had a great time in Sri Lanka and I must thank you again for your help putting together our itinerary. Upali was an excellent guide and careful driver and we enjoyed his company. We learned a lot from him. I have attached a few photos so that you can see some of the things we experienced. Perhaps you can forward these to Upali with my best wishes?
The Kahuna (formerly Shangri La) in Unawatuna was a shock. There was poor communication before we arrived, no sign that we were welcome, it was difficult to find a way in, cottage had only a tiny toilet/shower unit, toilet did not flush and shower did not work. Elizabeth was very upset, so we walked through the village until we found somewhere nicer to stay. The Thambapanni Retreat was so much better. I wrote a review on Trip Advisor to thank them for their hospitality. In retrospect, I wish I had simply accepted the itinerary you original suggested!
I will be happy to recommend Jetwing to anyone wishing to tour Sri Lanka.
Dear Ms. Shiromal
We take this opportunity to introduce ourselves as one of your customers Having planned to visit Sri Lanka past 2 years we had gathered quite a bit of information & proceeded to finalize our itinerary for our annual vacation 2012
As a thumb rule we obtained quotes & proposals for our summer vacation from local operators in Dubai & Sri Lanka , Jetwing being one of them
At the outset we were taken care of by Ms. Dulmini who responded with absolute fantastic service in terms of helping us revise and draft our summervacation plans in detail displaying highest professionalism by ensuring patience at all times and submitting revise itineraries with different options in a fastand accurate way
Having selected Jetwing’s proposal we were a little apprehensive on How the Next Steps will be upon landingâ€¦â€¦â€¦â€¦â€¦Here we would like to acknowledge the service rendered by Mr. Lakhsman ( Lucky) whose brilliant knowledge of the nation’s history, road map & pleasant mannerswere a rare delight
Lucky demonstrated total professionalism being so very courteous , patient and a team player at all times Always available at short notice whatever the time of the day or night he was always smiling & displayed true ethical behavior taking care of both his customersand companies reputation
Through the whole journey it was important to note that he drove the Van within the stipulated road speed limits never exceeding & driving the company vehicle asone would drive their own so very carefully
Every day morning it was a pleasant sight to see the Van so neat and clean & Luckys love for his nation & the work he does
To summarize this letter is being written & marked to you considering these day we see( humans ) customers complaining at the drop of the hat but rarely taking outtime to appreciate the good things in life
Your organization indeed has been blessed with talented team players & it is important that you take into account their hard disciplined & passionate levels of service byrewarding them in any suitable way possible
Lucky made our summer vacation truly a Remarkable Enjoyable Holiday !
Thank You All &
surely will recommend Jetwing to all our friends
I wanted to convey my thanks to you and Jetwings for making my holiday experience a truly memorable one. I wish you well and hope to be able to connect with you soon on another holiday trip to Sri Lanka. 🙂
We just got back from a 10 days/9 nights tour of Sri Lanka. From my many visits to Sri Lanka, I would say that this was our best and most enjoyable trip, thanks to Jetwing Travel and Jetwing Hotels. My Malaysian tour agent had arranged for Jetwing to conduct our tour in Sri Lanka. It has been a memorable trip for us as we enjoyed the entire stay in Sri Lanka. Of the various hotels we stayed, Jetwing St.Andews and Jetwing Blue made our tour more pleasant. The food and service was excellent. The tour guide,Mr Lucky was very knowledgable and professional. The coach driver Nishanth and his asst. Nila are also to be coplimented for their service and attitude. On the whole, my family and I would like to extend our sincere thanks and appreciation to Jetwing for having our trip to Sri Lanka a worthwhile one. I shall never hesitate to contact Jetwing for my future travel plans to Sri Lanka.
Although you’ll see the feedback sheets, just a quick note to say thanks again for making all the arrangements.
The whole tour was a fabulous introduction to Sri Lanka for my wife and daughter and all the arrangements worked perfectly. Ananda was especially good – a very skilled driver, always friendly and smiling, and full of great information and historical tidbits, which I especially liked as I’m a historian by training.
Thanks also for the hotel recommendationsâ€¦ every one we went to seemed to top the previous, and each one had something really special.
We’re already talking about ‘the next time’. So thanks again, and when we decide to come back to Sri Lanka, we’ll be in touch.
Very best regards
Forgive for delay in response. Last night, we arrived home
from the Maldives. We’ll send photos soon by email.
We are really captivated by Sri Lanka, a wonderful country and
especially the warmth of the people.
Thanks a lot for everything beautiful that we experienced thanks to you,
and that we felt very welcome in your Motherland.
We will fill out the feedback form on Trip Advisor ASAP. 🙂
After all this time we have just returned from Sri Lanka after a truly memorable trip organised for us by Jetwings.We did feel rather priveledged with our own driver and staying at such lovely hotels but our driver Anthony gave us a true feel of the island,it is somewhere we both say we would love to return.Hope you are well and many thanks for all your help and advice
We have recently returned from a holiday arranged by Jetwing and we enjoyed Sri lanka very much and some of that is down to our driver Samudra Gunawardana. He was always prompt and courteous, very caring, cheerful and helpful if you have another driver that is better than Samudra then he or she must be exceptional. We may not re-visit Sri Lanka as it is a big world with many places to see, but we will tell people about our experience and then perhaps they will visit.
We have just returned to the United Kingdom from a fabulous trip to Sri Lanka and wanted to write to you and express our thanks to Jetwing Travels for providing us with fantastic service throughout our stay.
In particular, we would like to thank our chauffeur & guide Mr H.F.A Gunarathna who proved himself to be the perfect guide. He took care of all our needs throughout our travels and is a real credit to your company. We would really appreciate it if you would forward this letter to his manager as he really deserves much praise for the high level of service he provides.
We have already told many of our friends about the excellent service that your company provide and we have highly recommended that they use your services to ensure they enjoy a similar experience to our own. Many thanks again.
Dear Mr Fernando,
Last month my wife and I (plus another couple) took an 8 day trip around Sri Lanka organised by your company.
We had Mr Emil Fernando as our guide and driver. We found him to be an excellent guide and was very informative about Sri Lanka, its history and customs. He was a very good driver and well organised.
I will be happy to recommend Jetwing to anyone wishing to tour Sri Lanka.
I would like to compliment him and your company for enabling us to have him as our guide.
We enjoyed our stay in Sri Lanka very much.
Dear Mr Gunawardena,
We went on a “Jetwing”tour with our family a few years back when we visited Sri Lanka. Shiroma Rodrigo coordinated the tour and Palitha was the tour guide, we were very satisfied with the whole experience.
My son and his new wife are planning a trip to Sl in February. I contacted Shiroma Rodrigo again as we had excellent service last time.She went above and beyond her duty to accommodate my son’s needs. I want to commend Shiroma on her friendliness, professionalism,promptness in replying to her messages,and also paying special attention to her client’s needs. Shiroma is indeed an asset to your organization… I have referred many clients to “Jetwing” from US and Canada in the past and will continue to do so in the future.
My apologies for a much delayed response. My holiday continued post our Sri Lanka trip and I am finally home now.
Here’s also wishing you a super-duper 2014 – personally and professionally. Me and my family had a wonderful time in Sri Lanka, all thanks to you. I can’t wait to come back again but for now, I need to save up more money. I might get you in touch with some of my friends who are keen to visit Sri Lanka, I will send you another email later on. I have highly recommended your services and hope you see more business this year.
We had such a fantastic trip to Sri Lanka. Thank you for all the work you did in preparing our itinerary, and also for providing us with such a great driver and tour guide, Anthony.
Our family – 2 adults and 4 children aged 12, 11, 9 and 7 – travelled through Sri Lanka for 3 weeks on a personalised tour provided by Sanka Devapriya from Jetwing Travel.
The itinerary provided by Jetwing was just great, and translated to a fantastic holiday. Sanka worked with us to ensure our holiday was everything we wanted. He had great suggestions and was always happy to accommodate our specific requests, including a trek up Adams Peak. a bicycle ride around the temples of Poolonnaruwa and a cricket camp for our two sons in Kandy. Sanka was always able to provide advice regarding accommodation options and had very good knowledge of what was available. We covered a lot of territory during our trip including Colombo, the Cultural Triangle, Kandy, Nuwara Eliya, Yala and Galle however our itinerary felt well paced and suited us perfectly.
When we arrived in Sri Lanka we were greeted by our driver and tour guide, Anthony. Our whole family loved him. He had so much knowledge about Sri Lanka and his love of his country really shone through. He went out of his way to make our tour a success. When he realised our boys loved cricket he organised their inclusion in a couple of neighbourhood games, which is an experience they will never forget. He recommended some great restaurants and excursions and had very good local knowledge about all of the places we visited. Anthony provided such a personal service to our family and a holiday we will never forget.
We would recommend Jetwing Travel to anyone travelling to Sri Lanka. We feel that we had a very personal holiday experience, put together with professionalism and great local knowledge. Thank you Sanka and Anthony for an amazing trip.
Nick and Brigid Xavier
Our trip to Sri Lanka went well. Ajith was very helpful and informative. All departed satisfied. Thank you for all that you did.
Mr Mohd Hilmy,
I am writing this little note to offer my heartfelt thanks on your every effort taken to ensure my comfort from the minute you met us at the airport on 14th February . You have been a very kind, considerate person who made sure you advised us correctly so that we could be very happy with the whole tour. Your punctuality is another thing which I appreciate very much. You were so informative and made sure we covered all the places we need to and more and even though the drive was long, you managed to pace the journey so that I would not be tired. You are a wonderful and safe driver. You took into consideration all my needs at every stop. Thank you once again , Mr Hilmy and to Jetwings Travel too.
We are back home after a wonderful trip of which Sri Lanka was the highlight. Beryl and I agreed that it was the most enjoyable visit we have made in numerous trips there. Many thanks to you for all your planning and arrangements which worked splendidly. We hope to make a return visit in a couple of years and I will be in touch with you about that in due course.
I just wanted to write to say thank you for arranging our trip to Sri Lanka.
Ken and I had a wonderful time. We loved the Jetwing hotels, particularly the Jetwing Lighthouse, beautiful setting and amazing staff. We saw so much of Sri Lanka and had many highlights.
We would also like to make a special mention to our driver Rohan. Rohan drove us around the island, showing us so many wonderful things and answering all our inquisitive questions. Driving in Sri Lanka was very different to the UK, but we felt safe with Rohan at the wheel. He did amazingly well on the narrow hill country roads.
We hope to return to Sri Lanka some day, but in the meantime will recommend Jetwing to all our friends.